Technology Assistance

Technology Assistance

Student smiling and working on tablet


As an online learner, your tech needs might be different than those of students taking in-person classes. To help you get started, Arizona Online provides a checklist of tech requirements, then offers a 24-hour support center to assist you throughout your program, from registration all the way through to graduation.
 

Before You Begin Your Program

Before getting started with your courses, it’s important to make sure your technology meets the minimum requirements for online learning. This includes having:

  • A compatible device and operating system
  • A supported web browser
  • A reliable internet connection
  • Basic hardware like a webcam, microphone and speakers

To ensure you’re fully prepared, review our full checklist of required technology before your classes begin. 
 

During Your Program

Tech Support Center

If you experience technical problems with an Arizona Online course, contact the IT Support Center. It’s staffed seven days a week, 24 hours a day for around-the-clock help.

  • Phone: Call anytime at 520-626-TECH.
  • Chat: Message with live IT support staff.
  • Online: Open a ticket to report a problem.
  • In-person: Visit a Tech Zone

What Can the IT Support Center Help With?

  • Campus applications and services such as NetID, UAWiFI, Brightspace and email
  • Personal computers and devices (example: fixing viruses, installing software)

Looking for Specific Tech Help Beyond the Support Center?